Get in touch
Questions before buying, help with something you own, or a licence problem — this reaches us directly.
Already a member?
Your manuals, downloads, licence keys and machine IDs are all in the members area. Most support questions are answered faster there than by email.
Changed your PC?
No need to email. Add or edit your machine ID in the members area under NinjaTrader Machine IDs and we are notified automatically.
How quickly do you reply?
LucidTicks is a small operation, not a support desk with shifts. Every message gets a real reply, usually within a day or two.
